![]() It is frustrating beyond words to have had 2017 which had no problems and to now have 2019 which is a problem every single time I try to sync and has been since Sep 2019. I would rather work on a program that will support my research without all these ongoing problems. ![]() I do not want to spend all my time on maintenance that is exhausting. ![]() It is not his fault! The only solution seems to be is to manually link each media item to the person (now there are 212 media items that did not sync). ![]() I have been on Live Chat almost every week for hours with a fabulous senior tech, but the problem persists. With FTM 2019, I have had nothing but problems, mainly with media not syncing from Ancestry, incessant crashes when trying to delete media that is causing a problem, random minor problems with viewing (sometimes only 1 person shows up in my tree of 26,000+ people) or the view doesn’t switch to a person highlighted but stays on the same person throughout. Try as hard as I could to solve the problems, I have had only abt 2 months of no problems since I downloaded FTM 2019 in Sep 2019, replacing 2017 which was just fine I had to problems with it. Please see my review from nothing has changed it has gotten worse. Family Tree Maker Review by Leslie Mills,
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